of company KAGO Aleks Kalčič s.p. Na griču 4 3202 Ljubečna, company registration number: 3400131000, Tax number: SI34402594 (hereinafter referred to as KAGO)

1. Subject of the Terms and Conditions
These general terms and conditions regulate the contractual relations between KAGO and the buyers of goods, products, and services from its sales program (hereinafter referred to as goods). These general terms apply to all relations between KAGO and the buyer (hereinafter referred to as the parties), unless otherwise agreed upon in writing by KAGO and the buyer. In case of doubt, only written agreements will be considered as deviations.

2. Order and Order Confirmation
KAGO delivers goods or provides services based on the buyer’s order. For orders not bound by a contract signed between the parties, KAGO sends an order confirmation. The order confirmation specifies the commercial terms applicable to the delivery of the ordered goods. The confirmation must include the type of goods, price, delivery time, payment terms, and parity. If the buyer does not agree with the terms in the order confirmation, they must immediately notify the seller. Otherwise, the order will be executed under the conditions specified in the confirmation.

For goods ordered under a contract between the parties, no confirmation is required. The order is carried out according to the terms of the valid contract. If business terms change, the parties must sign an annex to the contract. KAGO issues an invoice for the goods or services provided. The payment deadline and conditions are determined by the valid contract and annexes. If the buyer disagrees with the invoice, they must reject it with an explanation within 8 days of issuance.

3. Delivery Times
Indicative delivery times are stated in KAGO’s offer, proforma invoice, and order confirmation.

4. Minimum Orders
The minimum order value is EUR 50.00 excluding VAT. Otherwise, a handling fee of EUR 20.00 excluding VAT is charged.

5. Payment Terms
The usual payment term is 15 days from the date of service or shipment of goods. Longer payment terms may be agreed upon in writing in the form of a mutual cooperation agreement. KAGO has the right to charge statutory default interest and all costs related to debt recovery in case of late payment.

6. Goods Complaints
Incorrectly delivered goods and visible defects must be reported by the buyer immediately or within eight days of receipt. The buyer must record irregularities in a report and attach photos of the defects to the complaint. For transport damages, a report must be made, signed by both the carrier and the buyer. Photographs of the damaged goods must accompany the report.

7. Inability to Fulfill Orders
KAGO is not liable for non-delivery of ordered goods in the case of force majeure, government measures, or other events beyond its control, which cannot be prevented, avoided, or resolved.

8. General Provisions
The parties agree that delivery specifications, as well as all business, commercial, technical, and production documentation, are considered business secrets. Breaching business confidentiality will result in the immediate termination of all forms of business cooperation, and the parties have the right to claim damages.

Any disputes will be resolved amicably by the parties. If this is not possible, the court with jurisdiction over the plaintiff’s registered office will resolve the disputes.

Ljubečna, May 14, 2018

The valid general sales conditions are publicly available on the website: http://www.kago-lepila.si